Trust and safety

Trust , honesty , integrity make the skills community work

Trust and safety are at the heart of all successful relationships and transactions, and are principles that we hold dear. The Skills4skillsworld Money Back Guarantee Premium Service programmes have been designed to create an environment where people can shop with confidence. Alongside this we’ve put in place processes for dealing with counterfeits whilst working in close partnership with law enforcement agencies and the Industry Trust.

  • We want you to Swap and shop with confidence and are here to help if you have a problem will to resolve any issues or disputes in swaps or purchases with other members or clients. I.e resolving your problem if an item doesn’t arrive, or doesn’t match the listing description.
  • Recognising the best and rewarding outstanding service – the skills 4skills world 5 star rating helps recognises Top-rated listed business at a customer review level. In order to reach such level listed owners must consistently provide great experiences for buyers and offer a number of additional services for listing and swaps including; a free delivery option, an express delivery option, same-day or 1-day dispatch of items and a minimum 14-day returns period. They have a track record for delivering excellent service and consistently receive the highest ratings from buyers. These sellers are reviewed regularly to ensure they comply with the high standards required.
  • Keeping it real – in the vast majority of cases, the authenticity of items purchased though eBay is not an issue. If you believe an item to be  counterfeit we’re here to help.
  • Upholding the law – Skills4skills world y works in close partnership with  Law enforcement agenesis government and retailers to ensure a safe environment. Our Trust and Safety teams include former law enforcement specialists from around the world.
  • Protecting creative works – Skills4skills world will be looking to works in partnership with the industry trust  to protect the copyright of work such as films, music and books to ensure that those that work hard to produce high quality creative work are protected